14 day returns

You can return an item for any reason within 14 days of delivery or pickup. Email Admin@ironkeycommerce.com first so we can tell you where to send it. For a change of mind or a wrong part ordered, the item must come back in the same condition it left, and you pay the return shipping or freight. We refund the item price once it arrives and we check it. Please check the model and part numbers in the listing, and ask us before you buy if you are not sure.

If an item is not as described or does not work

Tell us within 14 days of delivery or pickup and send photos or video of the problem to Admin@ironkeycommerce.com. We will look into it and choose the fix: repair, replacement or a refund. If we take the item back for a refund, we arrange and pay for the return shipping. Refunds go back to the original payment method.

Freight damage

Inspect freight items before you sign for them and write any damage on the delivery receipt. Report damage to us within 48 hours of delivery, with photos.

Cancellations

You can cancel for a full refund before your item ships or is picked up.

Full details are in our Terms of sale.